If you follow this blog with any regularity, you'll notice that I haven't posted in a while and for that I apologize.
But there is a lesson in my omissions, the lesson being consistency.
Customers, prospects and vendors always evaluate your business based on expectations. As long as you deliver according to their expectations, your business associates will always have a favorable experience with your company.
So if you were a regular reader of the blog, you were probably struck by the lack of consistency with the posts. Especially in light of the fact that nothing was communicated with you as the reader.
So this week's advice is to provide a level of service with your customers, prospects and vendors that is consistent with their expectations. If you don't know what their expectations are, ask.
It will go a long way in establishing your business as a "can do" operation.
Friday, October 5, 2007
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